After having installed the first 800 automated cash collection boxes on Bangkok buses, the agency discovered the new system was impractical. The fiasco reminds Bangkok commuters of just how poorly served they are and how inefficient and incompetent the agency is. Similar to its ageing bus fleet, the BMTA itself has reached a stage where its management desperately needs a revamp. The state-run bus agency didn't have to rush ahead with the cash box installation plan. Prior to the launch of these automated fare collection systems, another BMTA bus revamp plan ended in a flop.

Source: Bangkok Post December 14, 2017 23:15 UTC